Frequently Asked Questions

Q: What is pest control

Pest control is a method of managing or completely removing populations of various pest species from land and properties. Pests such as mice, silverfish, rats, bed bugs, ticks, ants and termites are often targeted.

Q: How often do I need pest control?

The frequency with which you should pest control will vary on the location and composition of your building. Bi-monthly pest control is recommended for optimal results as most products used will be active for about two months at a time. Once the infestation is under control, yearly inspections are recommended.

Q: Are you qualified?

Yes. Every technician is a qualified and licensed Pest Control Operator (PCO) and licensed technician. Find out more about licenses here.

Q: Do I need to prepare for pest treatment?

Depending on the treatment required, it is a good idea to prepare your home. Cleaning your home and protecting any the items that may come into contact with chemicals used such as baby toys. Remove any items from the counter-tops and make sure your furniture is moved away from the walls so that the chemicals can reach all the most common places of infestation. Most importantly, you should find a place for you and your family to be during the treatment and for any period specified by the exterminators after the extermination process.

Q: What is the cost of pest treatment?

The cost of pest treatment will start anywhere around $100 for smaller homes and apartments to $300 for an average size house. Treating termites is more expensive and it is advised to seek a quote before commencing work .

Q: Can i stay on the property while you are treating pests?

Depending on the severity of the infestation and the species of pest that is causing the problem, you will either need to leave your house or you will just need to avoid certain areas for a given period. Please discuss this with your exterminator.

Q: Are my pets safe?

Your pets will be safe as long as they follow the same guidelines you do. Make sure they avoid the treated area for the prescribed period, or take them out of the house if so required.
What is the difference between a building and pest inspection and a pest inspection?

Q: Why would I need a pest inspection?

A pest inspection is usually done prior to purchasing a home. Home owners may also request a pest inspection if they suspect any presence of pests on their property. It is designed to give a home owner or property buyer peace of mind.

Q: What is a building and pest inspection?

Building and pest inspection is a more comprehensive method of inspection that will identify flaws of all sorts in the house building as well as potential for pest infestations and any current infestations.

Q: What pesticides do you use?

We use a range of premium quality pesticides for treating pests. You can learn more about pesticides from the Better Health website.

Q: Am I at risk of having termites?

If your house is built on hollow block foundations, or have timber frames or timber in close proximity to the house structure, you may be at risk. If you are unsure speak with one of our team to have your questions answered. We can schedule a termite inspection if you are still unsure.

Q: What do termites look like?

Termites look somewhat like ants in both size and physical characteristics. The main differences is their straight antennae, equal length wings and body shape. Termites shed their wings, while ants do not. If you find shed wings around your house, you should book an inspection.

Q: What treatments are used for termites?

Chemical and non-chemical treatments can be used. Treatments such as liquid termiticides such as Termidor, termite baits or stainless steel mash may be applied.

Q: How can I prevent termites?

There are various methods of termite prevention. Using termite baits, microwaves or chlordane will help reduce risks of termite infestation. Keeping your in house wood from touching surrounding soil will also help, while having solid foundations is also important.

Q: What pests can you treat?

We cover a wide spectrum of pests from mice and rats to termites, ants and other insects. Contact us to get a quotation for the exact pest control service you need.

Q: What hours are you open?

Pro Pest Control Melbourne is open week days from 9am to 5.30 pm. We also operate on weekends by appointment only.

Q: What payment methods do you accept?

We accept credit cards, cash and cheque.

Q: How can i get a quote?

Call us or visit our website for info on how to get a quote.